Logistics Coordinator
Golden Bolt is the connecting link between some of the largest health, wellness, beauty, and pet brands online and their customers. We deliver cutting-edge wellness solutions to customers all over the country — and across the globe.
We’re Looking For A: Logistics Coordinator - B2B Retail Transportation
Location: Chatsworth, CA
Schedule: M-F, 7am - 4:30pm
What You’ll Be Doing:
- Schedule retail delivery appointments and coordinate pickup dates with warehouse operations to meet appointment times and Expected Delivery Dates (EDD).
- Coordinate outbound B2B retail shipments across multiple warehouse locations.
- Arrange LTL and FTL shipments in accordance with retailer routing guides and compliance requirements.
- Ensure shipments are accurate, on time, and aligned with customer delivery windows.
- Manage transportation activity through TMS platforms and logistics partners, including BlueGrace and other carriers.
- Coordinate carrier bookings, shipping documentation, and daily transportation schedules.
- Track shipments from origin to final delivery and maintain shipment visibility through carrier systems.
- Investigate and resolve transportation issues such as missed pickups, delays, damages, shortages, and claims.
- Communicate shipment updates, exceptions, and critical issues to internal teams and leadership as needed.
- Ensure shipments meet retailer compliance standards for labeling, documentation, and delivery requirements.
- Help reduce compliance risks that may lead to retailer chargebacks.
- Generate and maintain KPI reports for transportation performance, including OTIF, on-time pickup, on-time delivery, carrier service, freight execution accuracy, and retail compliance.
- Identify opportunities to improve transportation efficiency, workflows, service levels, and operational performance.
Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):
- Experience working in logistics, transportation coordination, or distribution operations.
- Experience coordinating shipments and working with freight carriers or brokers.
- Ability to manage logistics operations in a fast-paced environment
- Bachelor's degree in Supply Chain, Logistics, Business, or related field (preferred)
- Experience supporting B2B retail distribution operations (preferred)
- Experience working with large retail customers (preferred)
- Experience using TMS platforms, Deposco, NetSuite, or similar systems (preferred)
- Previous experience in warehouse or fulfillment operation (preferred)
- Intermediate Microsoft Excel skills for reporting and data analysis (preferred)
- Bilingual English / Spanish (preferred)
Golden Perks & Benefits:
- Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
- Annual bonus
- We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
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6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
- Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
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Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
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Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
- Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date.
- Potential for quarterly KPI bonuses.
The pay range is $21-$27/hr
The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.
Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.