We were featured in Comparably's article on companies creating a positive candidate experience. Read through our responses down below and check out the article here.
Describe your company’s approach to creating a positive candidate experience throughout the hiring process.
At Golden Hippo, we take a thoughtful, people-first approach to the candidate experience, focusing on clarity, transparency, and connection at every step of the hiring journey. From initial outreach through final conversations, we emphasize timely, consistent communication so candidates always know what to expect and feel respected throughout the process. Our Talent Acquisition team serves as an extension of our culture, fostering open, genuine conversations and offering meaningful follow-up along the way. We aim to give candidates a true sense of life at Golden Hippo by sharing resources that highlight both our culture and growth opportunities. This includes our “Benefits at a Glance” overview, which showcases our competitive perks and is easily accessible on our careers site.
When candidates become employees, that experience continues seamlessly through our Hippo Buddy program, which connects new hires with seasoned team members to help them feel supported and confident from day one. Whether candidates ultimately join Golden Hippo or not, our goal is to ensure they walk away with a positive, informative, and authentic impression of our company.
How do you gather and implement feedback from candidates to improve your recruitment process?
Feedback plays a key role in how we evolve our recruitment and onboarding experience. We regularly collect insights through surveys at various points in the hiring and early employment journey to understand what resonates and where there may be opportunities to improve. In addition, we invite new hires to anonymously share their thoughts via third-party review platforms, allowing for candid and constructive input.
We take this feedback seriously and use it to inform ongoing improvements to our processes. This commitment to listening and learning is reflected in the strong ratings we consistently receive for our orientation and onboarding experience. By acting on feedback and making intentional updates, we ensure our candidate and new hire experience remains engaging, transparent, and aligned with the values of Golden Hippo.
- Comparably
- Culture
- Onboarding
