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Your Future is Golden

 

EXPLORE OPPORTUNITIES

At Golden Customer Care, our team is the embodiment of exceptional service and unwavering dedication. Fueled by a positive culture, our hardworking employees strive tirelessly to exceed customer expectations, creating meaningful connections with every interaction.

What We Value

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Communication

Uhh... What's Up Doc?

We communicate to empower. Timely, accurately, concisely, and appropriately with customers. We break communication barriers by never being afraid to communicate with each other.

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Transparency

No Doors Here

We lead passionately and revile mediocrity. We challenge the status quo and strive for continuous improvement. Be entrepreneurial. Innovate with purpose, balanced by quality. We are open and transparent with our directions and opportunities.

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Celebrate People & Have Fun

Business in the Front, Party in the Back

We thrive on the diversity of our workforce. We celebrate excellence and built lifelong relationships. We take our jobs seriously, but not ourselves. We celebrate humor and relish the quirkiness of ourselves and others.

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Integrity

Be Golden

We are what we say we are, and we do what we say we'll do. Act with courage, honesty, and integrity. Establish realistic expectations, take responsibility, and deliver on commitments. Work hard, achieve results, and maintain work/life balance.

Our Virtual Workspace 

Experience the freedom to work where you're most productive, all while contributing to exciting projects that redefine industry standards. We often hire from states highlighted in gold on this map. However, this is not for all positions — so make sure to read the job description thoroughly to learn more!

* Some cities may not be eligible.

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Connection & Community

 

With a passion for celebrating the unique voices and perspectives within our community, we have dedicated employee-led groups that create thoughtful events to celebrate our different cultures and milestones. From joyous baby showers and work anniversary celebrations to diversity webinars and 5K walks, we foster an inclusive environment where the balance of hard work and play is celebrated.

Employee Stories

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Leadership

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Jesus H.

Vice President of Fulfillment Operations

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Sherrie A.

Director, HR Business Partner

Explore Opportunities